Frequently Asked Questions
Everything you need to know about your favorite Colorado-inspired gear.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days, though international shipping may take up to 14 business days depending on customs.
How do I determine the right size for my apparel?
All our clothing items feature a standard unisex fit. We recommend referring to the detailed size chart located on each product page to ensure you get the perfect fit for your body type.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange for a different size.
Are your products officially licensed?
Yes, every item sold at South Park Shop is 100% officially licensed merchandise, ensuring high-quality designs and authentic artwork from the show.
How should I care for my printed t-shirts and hoodies?
To preserve the print quality, we recommend washing your apparel inside out in cold water and tumble drying on low heat. Avoid ironing directly over the graphic designs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.